Tuesday, August 12, 2025

Protect yourself when booking holidays

IMG_9875

A new campaign by Australia’s consumer protection agencies is reminding travellers of the simple steps they can take to protect their travel and holiday bookings.

Director of Consumer Affairs Victoria Dr Claire Noone says that increased competition and the growth of online bookings has changed the way people plan and purchase their trips. “For some people, booking a holiday might be a quick and simple process, while others put a lot of time and effort into planning their trips.”

“We know that Australians love travelling, and many go back to their countries of origan to visit family and friends,” says Dr. Noone.

Statistics show that Australians made nine million trips overseas in the past year.

“It is easy to get too excited about a holiday and forget about the simple precautions you should be taking to protect your purchase.”

Dr Noone says that apart from protections that all consumers have under the Australian Consumer Law, there are some basic steps they can take to protect their purchases.

“Reputation and customer service is a really simple way of making sure that your holiday is going to be a great one,” says Dr Noone.

“Look at reviews and ask family, friends and others in your community for their recommendations. If you are booking with a travel agent, check that they are accredited. Any business you book with, either in person or online, should have clearly stated refund and complaint policies.”

Consumers can also protect themselves by choosing how they pay for their travel.

“Credit cards can be a more expensive way to pay for purchases but do offer some protection as consumers may be able to seek a reverse payment from their bank if they book and do not get what they paid for.”

Consumers can ask their bank to reverse a payment if it was made with credit cards or by selecting ‘credit’ on Mastercard or Visa debit cards, not if they paid by ‘cheque’ or ‘savings’ on debit cards, cash, cheque, money transfer, direct debit or BPAY.

Holidaymakers are strongly encouraged to take out comprehensive travel insurance when they are travelling, and check what circumstances and activities are not covered by their policies.

For more tips and information on how to book your next holiday safely, visit www.packsomepeaceofmind.gov.au

Alice Nicolas
Alice Nicolas
Alice Gregorio Nicolas is the publisher of The Philippine Times.

Hot this week

Pinoy BAGETS holds 3rd annual tournament in Melbourne’s north

The Pinoy Badminton Group and Enthusiasts (BAGETS) marked its...

Q&A with Fil-Aussie filmmaker James J. Robinson on ‘First Light’ and finding light between cultures

By Rolmar Baldonado Robinson’s debut film First Light will screen...

Should You Add Saffron to Your Daily Routine?

Have you heard of saffron supplements? Well, a saffron...

Local Start-up, OrbitRemit, Continues Business Momentum in Australia

Australia’s and New Zealand’s most-trusted money transfer platform offers...

How Regular Cleaning Can Extend the Life of Your Home Appliances

We rely on our home appliances every day —...

Topics

Pinoy BAGETS holds 3rd annual tournament in Melbourne’s north

The Pinoy Badminton Group and Enthusiasts (BAGETS) marked its...

Q&A with Fil-Aussie filmmaker James J. Robinson on ‘First Light’ and finding light between cultures

By Rolmar Baldonado Robinson’s debut film First Light will screen...

Should You Add Saffron to Your Daily Routine?

Have you heard of saffron supplements? Well, a saffron...

Local Start-up, OrbitRemit, Continues Business Momentum in Australia

Australia’s and New Zealand’s most-trusted money transfer platform offers...

How Regular Cleaning Can Extend the Life of Your Home Appliances

We rely on our home appliances every day —...

What Is a Diamond Cut Chain? Explained Simply

You might wonder about diamond cut chains. Many people...

Melbourne electrical service providers supporting local business operations

Businesses across Melbourne face a wide range of electrical...

7 Reasons to Buy Secondhand School Uniforms on Rethread for Your Kids

If you’re a parent in Australia, you know that...

Related Articles

Popular Categories

spot_img