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Saturday, June 28, 2025
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Tag: call centre

Revolutionizing Customer Support: The Impact of Advanced Technology on Call Center Outsourcing to the Philippines 

Business Philtimes -
In the rapidly evolving digital landscape, maintaining high-quality customer service is both a challenge and a necessity for businesses,...

Measuring Key Performance Indicators (KPIs) in Philippine Contact Centres

Business Philtimes -
Key Performance Indicators (KPIs) are essential tools for managing and improving performance in any business setting. In contact centres,...

Philippine-based call centre raided over alleged superannuation scams that targeted Australians

News Philtimes -
Australians allegedly have been targeted by sophisticated multi-million dollar scams involving a Metro Manila call center. On ABC's 7.30 program,...

How contact centre and business process outsourcing to the Philippines can help companies better deal with economically challenging times 

Business Contributing Writer -
With the rise of the COVID-19 pandemic and the war between Ukraine and Russia, inflation is a hot topic...

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Gawad Kalinga’s “Christmas in July” to cultivate future agri-entrepreneurs

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Gawad Kalinga (GK) Australia is set to host its...

Make Smartraveller your trusted travel companion

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Are you planning a long-awaited trip to visit family...

Filipino-Australian artist duo wins Legacy Award at Asia Pacific Arts Awards

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Filipino-Australian artists Isabel and Alfred Aquilizan have received the...

First Dr Jose Rizal Bust in Victoria Installed at Philippine House in Shepparton

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With deep pride, the Filipino Australian & Friends Association...

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