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Measuring Key Performance Indicators (KPIs) in Philippine Contact Centres

Philtimes - 13 June 2023

Key Performance Indicators (KPIs) are essential tools for managing and improving performance in any business setting. In contact centres, they provide insights into various...

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KPI

Latest news

ANU to Screen Filipino film “Hulagway”

Victoria’s Multicultural Business Support Program to Enhance Success of Multicultural Businesses

Budget 2024-25: Good News for Nearly Everyone; So What’s the Catch?

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